Work is our Worship

Dabbawala 1 Work is our Worship

Team Escorts with Mr. Sanjay Dambre – Mumbai Dabbawala

We had the honour of hearing the #Dabbawallas from #Mumbai speak to our team and share their experiences. People who want to learn more about them, you can go to their web site at www.mumbaidabbawala.in

The dabbawala business is about carrying tiffins from homes of people and drop them off at their offices . It all started in the year 1890, when a Parsi couple, who were in love and the wife particularly wanted her husband to eat home food, hired a man to carry his tiffin each day to work. Since then and till this year the business has grown to a transactions size of two million deliveries per day. 124 years of business and error of one in 16 million transactions….. Simply Unbelievable!!

They are #SixSigma certified in their operations and #Harvard-business school have done a case study on their marvellous efficiency. Believe it or not, they have no technology support of any kind. No #ERP (enterprise resource planning) and yet they are in complete alignment….

Here are some of the highlights that were shared with us in their presentation –

  • Work is our worship
    Serving our #customers is serving #God.
    Time is money.
    Unity is our power.
    85% of all people in the business are illiterate .
    There are 5000 people who work in the business and we all are shareholders.
    We deliver 2 million tiffins a day and when Harvard business school did a case study on us , They told us that we do 4 million transactions a day. We asked how is that ? And they said “You deliver 2 million tiffins a day and thereafter you also pick it up from the offices and deliver it back to their homes. So it’s four and not two million.
    Our error rate is one in 16 million transactions.”
    No technology support.
    No fuel cost, we travel by bicycles and on trains.
    No investment.
    No Strike in 124 years .
    Zero dispute .
    The director of our company also works like us and if there is a problem we solve it within ourselves.
    For us error is horror.
    On #Diwali day , we expect one month bonus from our customers,which comes to 8000 rupees and if they decide not to give us, then we simply wish them #Happy-Diwali!
    We have no human resources department, if someone wants to leave, the rule is simple find your replacement.
    When our good work reached all corners of the world, we were asked by #PrinceCharles to visit him while he was in Mumbai. We told him, we would welcome him to visit us in the train station and explained that we could not visit , coz it would disturb our delivery schedule. He obliged and visited us and spent 20 min with us at the train station.
    When we were approached by #SixSigma and were told to come at a function, ten of us went by taxi to the function. When we were given the certificate we said “You called us here for a certificate?? We work for our customers and not for any certificate!!

The above interaction and experience was a very humbling one and I do believe that there is so much for us learn from it. I wanted to share and spread their story to all of you and hope it will motivate and move you as it did to us all….

Let’s make our work – Our Worship Place.

197 thoughts on “Work is our Worship”

  3. Vakul Agarwal

    I attended the session. Their acheivement confirms that one needs will power and good intentions to do something and achieve what you want. The dabawallas teach us how even without the latest technology and all the modern gadgets they are still able to provide their customers an excellent service and earn for themeselves an international repute.

    I was really inspired after listening to them and also Mrs. Preeti. The concept of being a fierce fighter on an individual level and a team player on an organisational level was clearly highlighted by both the personalities.

    Reply ↓
  5. RISHABH AGARWAL

    Hello Sir
    nice blog
    Wish Escorts a very Happy New Year
    I’m sure under your leadership our esteemed org. will achieve a major turnaround and will emerge as nation building firm
    Best Regards
    Rishabh Agarwal

    Reply ↓
  6. Ashlie

    you’re actually a good webmaster. The web site loading pace is incredible. It kind of feels that you are doing any distinctive trick. Furthermore, The contents are masterwork. you’ve performed a magnificent job in this subject!

    Reply ↓
  7. mike eebest8

    I just couldn’t depart your website before suggesting that I extremely enjoyed the standard information a person provide for your visitors? Is gonna be back often in order to check up on new posts
    eebest8

    Reply ↓
  17. madden mobile cheats

    Some of them are still worth mentioning here, such as:.
    Hollywood based URNetwork Alliance at continues iits weekly networking and
    support group meetings featuring November
    2: Hal Landon, actor annd coach at South Coast Rep
    Theater; November 6: Jody Hart Casting Director;
    agent tba from ID Talent in Brentwood; November 13: Casting Director tba.

    None the less, the campaign is crammed with screen filling explosions and non-stop action and
    is fun, at least while it lasts.

    Reply ↓
    1. nikhilnanda Post author

      THank you for liking the article. Please share the information you got from here with people around you as well.

      Reply ↓
  24. Toe Pain treatment

    Woah! I’m really enjoying the template/theme of this site.
    It’s simple, yet effective. A lot of times it’s hard
    to get that “perfect balance” between usability and appearance.

    I must say you’ve done a amazing job with this.
    Also, the blog loads super fast for me on Opera.
    Outstanding Blog!

    Also visit my weblog Toe Pain treatment

    Reply ↓
  25. Michael Kors online outlet

    Please let me know if you’re looking for a article writer for your site.
    You have some really great posts and I feel I would be
    a good asset. If you ever want to take some of the load
    off, I’d absolutely love to write some content for your blog in exchange
    for a link back to mine. Please blast me an e-mail
    if interested. Kudos!

    more from :Michael Kors online outlet

    Reply ↓
  32. This Site

    I simply want to tell you that I am very new to blogs and honestly loved this web-site. Almost certainly I’m going to bookmark your blog post . You amazingly have wonderful articles and reviews. Cheers for revealing your web page.

    Reply ↓
    1. nikhilnanda Post author

      The subscription link is mentioned at the bottom of the main page of this blog. You just need to enter your email id to subscribe for it.

      Reply ↓
  34. Buddy

    Fantastic web site. A lot of useful info here. I’m sending it to several friends ans also sharing in delicious. And naturally, thanks for your effort!

    Reply ↓
  35. nike air max cheap

    Hi, I do think this is an excellent website.
    I stumbledupon it 😉 I’m going to come back once
    again since i have book marked it. Money and freedom
    is the greatest way to change, may you be rich and continue to help others.

    Feel free to visit my homepage – nike air max cheap

    Reply ↓
  38. cheap nike shoes

    I have been surfing on-line more than three hours as
    of late, yet I never found any attention-grabbing article like yours.

    It’s pretty price sufficient for me. Personally, if
    all web owners and bloggers made good content material as you did, the web will
    probably be much more useful than ever before.

    Have a look at my web site cheap nike shoes

    Reply ↓
  40. Shin Splints

    Woah! I’m really enjoying the template/theme of this site.
    It’s simple, yet effective. A lot of times it’s tough to
    get that “perfect balance” between user friendliness and visual appearance.
    I must say that you’ve done a awesome job with this.
    Also, the blog loads very quick for me on Firefox. Outstanding Blog!

    My web page :: Shin Splints

    Reply ↓
  42. More Help

    I simply want to mention I am just very new to blogs and truly liked this website. Probably I’m going to bookmark your blog . You certainly have very good stories. Regards for sharing your website.

    Reply ↓
  45. Tanya

    Hey there! This is my 1st comment here so I just wanted to give
    a quick shout out and tell you I truly enjoy reading through your posts.
    Can you recommend any other blogs/websites/forums that go over
    the same subjects? Thank you so much!

    Feel free to visit my web blog … penny stocks on the rise today (Tanya)

    Reply ↓
  47. Bunion Pain

    Hi there, i read your blog occasionally and i own a similar one
    and i was just curious if you get a lot of spam comments? If so how
    do you stop it, any plugin or anything you can recommend?
    I get so much lately it’s driving me mad so any assistance is very much appreciated.

    Here is my blog … Bunion Pain

    Reply ↓
  51. brama brama

    What’s Taking place i’m new to this, I stumbled upon this I’ve found It absolutely helpful and it has aided me out loads. I am hoping to give a contribution & aid other users like its aided me. Good job.

    Reply ↓
  52. sztachety PCV

    Hello! Someone in my Myspace group shared this website with us so I came to take a look. I’m definitely enjoying the information. I’m book-marking and will be tweeting this to my followers! Excellent blog and great design.

    Reply ↓
  53. Ogrodzenia Plastikowe

    Hiya, I’m really glad I’ve found this info. Nowadays bloggers publish just about gossips and net and this is really frustrating. A good site with exciting content, that’s what I need. Thanks for keeping this site, I will be visiting it. Do you do newsletters? Can’t find it.

    Reply ↓
  56. Sztachety Plastikowe

    excellent publish, very informative. I’m wondering why the opposite experts of this sector do not realize this. You should proceed your writing. I am confident, you’ve a great readers’ base already!

    Reply ↓
  57. Sztachety

    fantastic put up, very informative. I ponder why the other experts of this sector don’t notice this. You should proceed your writing. I’m sure, you’ve a great readers’ base already!

    Reply ↓
  59. Ogrodzenia Plastikowe

    I love your blog.. very nice colors & theme. Did you make this website yourself or did you hire someone to do it for you? Plz respond as I’m looking to design my own blog and would like to know where u got this from. thanks

    Reply ↓

  61. Pingback: Orthodontist Orland Park IL

  63. car hire Alice Springs

    Somebody necessarily lend a hand to make critically posts I would state.
    That is the first time I frequented your website page and so far?

    I surprised with the research you made to make this actual submit amazing.

    Excellent task!

    Reply ↓
  65. Jimmy

    We are a group of volunteers and starting a new scheme in our community. Your web site provided us with valuable info to work on. You’ve done an impressive job and our entire community will be thankful to you.

    Reply ↓
  68. bisnis mlm terbaru

    Hello there. I found your website by the use of Google while looking for a similar matter, your site got here up. It looks good. I have bookmarked it in my google bookmarks to come back then.

    Reply ↓
  69. symptoms of syphilis in men

    Definitely believe that which you stated. Your favorite justification appeared to be on the web the simplest thing to be aware of. I say to you, I certainly get annoyed while people think about worries that they just do not know about. You managed to hit the nail upon the top and also defined out the whole thing without having side-effects , people could take a signal. Will probably be back to get more. Thanks|

    Reply ↓
  70. junk removal contractor

    This is the perfect web site for anybody who would like to find out about this topic. You know so much its almost tough to argue with you (not that I actually will need to…HaHa). You definitely put a fresh spin on a subject that’s been discussed for years. Great stuff, just wonderful!|

    Reply ↓

  72. Pingback: digital signage software

  76. gutter cleaning companies

    I am really inspired together with your writing skills as smartly as with the structure on your weblog. Is this a paid subject or did you modify it yourself? Anyway keep up the nice quality writing, it is rare to see a great weblog like this one today..|

    Reply ↓
  80. Erik

    Woah! I’m really enjoying the template/theme of this site. It’s simple, yet effective. A lot of times it’s very hard to get that “perfect balance” between user friendliness and appearance. I must say that you’ve done a amazing job with this. Additionally, the blog loads extremely fast for me on Firefox. Excellent Blog!

    Reply ↓
  84. zobacz

    You can definitely lotopyeer see your skills within the paintings you write. The sector hopes for even more passionate writers like you who aren’t afraid to say how they believe. Always follow your heart.

    Reply ↓
  87. Sztachety

    I’ve been browsing on-line more than three hours lately, yet I never found any fascinating article like yours. It’s pretty value enough for me. In my opinion, if all website owners and bloggers made excellent content material as you probably did, the net will be a lot more helpful than ever before.

    Reply ↓
  88. unique fundraising ideas

    Thanks designed for sharing such a pleasant idea, post is pleasant, thats why i have read it fully|

    Reply ↓
  89. Sztachety

    What’s Taking place i’m new to this, I stumbled upon this I have discovered It positively helpful and it has helped me out loads. I’m hoping to contribute & help different users like its helped me. Good job.

    Reply ↓
  90. seo company

    I am sure this article has touched all the internet visitors, its really really fastidious paragraph on building up new weblog.|

    Reply ↓
  91. stump removals

    Hello very nice website!! Man .. Beautiful .. Wonderful .. I’ll bookmark your site and take the feeds also? I’m happy to seek out so many useful information here within the publish, we need work out more techniques on this regard, thanks for sharing. . . . . .|

    Reply ↓
  93. personals ads ohio

    Hi there! This article could not be written any better!
    Reading through this post reminds me of my previous roommate!
    He always kept preaching about this. I am going to forward this information to him.
    Pretty sure he will have a great read. Thanks for sharing!

    Reply ↓
  94. online casino

    Somebody essentially help to make seriously posts I’d state. This is the very first time I frequented your website page and to this point? I surprised with the research you made to create this actual put up incredible. Great task!|

    Reply ↓
  100. Sztachety Pozna?„

    My brother suggested I may like this web site. He used to be entirely right. This put up actually made my day. You cann’t consider simply how so much time I had spent for this information! Thank you!

    Reply ↓
  101. garth brooks tickets

    You’re so interesting! I don’t think I’ve truly read through anything like this before. So wonderful to discover another person with genuine thoughts on this subject. Really.. many thanks for starting this up. This web site is something that’s needed on the web, someone with a bit of originality!|

    Reply ↓
  102. maroon 5 concert tickets

    I’m impressed, I have to admit. Seldom do I encounter a blog that’s both educative and entertaining, and let me tell you, you’ve hit the nail on the head. The problem is something not enough folks are speaking intelligently about. Now i’m very happy I stumbled across this in my hunt for something concerning this.|

    Reply ↓
  104. digital marketing

    Hey I am so glad I found your weblog, I really found you by mistake, while I was searching on Yahoo for something else, Nonetheless I am here now and would just like to say thanks for a remarkable post and a all round entertaining blog (I also love the theme/design), I don’t have time to browse it all at the moment but I have saved it and also added in your RSS feeds, so when I have time I will be back to read a great deal more, Please do keep up the fantastic jo.|

    Reply ↓
  107. ogrod

    Thanks for sharing excellent informations. Your site is so cool. I’m impressed by the details that you have on this web site. It reveals how nicely you perceive this subject. Bookmarked this web page, will come back for extra articles. You, my friend, ROCK! I found simply the information I already searched all over the place and simply could not come across. What a great site.

    Reply ↓
  108. bush tickets

    Aw, this was an incredibly good post. Taking the time and actual effort to create a superb article… but what can I say… I hesitate a lot and don’t seem to get nearly anything done.|

    Reply ↓
  111. homes for sale

    Thanks a lot for sharing this with all people you actually understand what you are talking about! Bookmarked. Kindly also seek advice from my web site =). We could have a link trade agreement among us|

    Reply ↓
  114. best all in one printers

    Way cool! Some very valid points! I appreciate you writing this post plus the rest of the site is really good.|

    Reply ↓
  117. hp wireless printers

    Definitely believe that that you said. Your favourite reason seemed to be at the internet the simplest thing to understand of. I say to you, I certainly get annoyed while other people consider issues that they just don’t realize about. You controlled to hit the nail upon the highest and outlined out the entire thing without having side-effects , people could take a signal. Will probably be again to get more. Thank you|

    Reply ↓
  118. gutter cleaning contractor

    I’m really enjoying the design and layout of your blog. It’s a very easy on the eyes which makes it much more enjoyable for me to come here and visit more often. Did you hire out a designer to create your theme? Outstanding work!|

    Reply ↓
  122. furtki ogrodzeniowe

    Thank you for the sensible critique. Me and my neighbor were just preparing to do a little research about this. We got a grab a book from our local library but I think I learned more from this post. I’m very glad to see such excellent information being shared freely out there.

    Reply ↓
  126. junk removal service

    Thank you for any other great post. Where else could anybody get that type of information in such a perfect method of writing? I’ve a presentation subsequent week, and I am at the look for such information.|

    Reply ↓
  127. best skin care

    What’s Going down i am new to this, I stumbled upon this I have discovered It positively useful and it has helped me out loads. I hope to contribute & assist different customers like its helped me. Great job.|

    Reply ↓
  130. Sammy

    You, my friend, ROCK! I found exactly the info I already searched all over the place and just could not find it. What a perfect web-site.

    Reply ↓
  131. abonnement xbox live gold

    Excellent pieces. Keep posting such kind of info on your blog.
    Im really impressed by your site.
    Hi there, You’ve performed a fantastic job. I’ll
    ceertainly digg iit and individualkly suggest tto my friends.
    I’m sure they’ll be benefited from this site.

    Reply ↓
  133. Sztachety Plastikowe

    Excellent read, I just passed this onto a colleague who was doing a little research on that. And he actually bought me lunch as I found it for him smile Thus let me rephrase that: Thank you for lunch! “Never let inexperience get in the way of ambition.” by Terry Josephson.

    Reply ↓
  134. eye diseases

    I wish to convey my appreciation for your kindness supporting those people who have the need for help with the issue. Your real commitment to passing the message all around appeared to be astonishingly good and has really helped individuals like me to arrive at their goals. Your personal valuable tutorial entails so much to me and even further to my fellow workers. Thanks a ton; from everyone of us.

    Reply ↓
  135. new inventions

    Thanks so much for providing individuals with remarkably splendid possiblity to read critical reviews from this web site. It really is very excellent and full of amusement for me and my office mates to search your site a minimum of three times in a week to read through the fresh guides you will have. Not to mention, we are actually astounded considering the powerful tactics you give. Some two tips in this article are surely the very best we have all ever had.

    Reply ↓
  137. Cork Flooring

    I do agree with all the concepts you have presented in your post. They’re really convincing and will definitely work. Nonetheless, the posts are very brief for newbies. Could you please lengthen them a bit from subsequent time? Thank you for the post.

    Reply ↓
  138. Antivirus Programs

    I like the valuable information you provide in your articles. I will bookmark your blog and check again here frequently. I’m quite sure I will learn lots of new stuff right here! Best of luck for the next!

    Reply ↓
  140. Foot Spa

    Thanks a lot for providing individuals with such a brilliant opportunity to read in detail from this blog. It is usually so lovely plus jam-packed with a lot of fun for me personally and my office fellow workers to visit your blog nearly three times a week to read the latest things you have got. And definitely, I’m also at all times impressed with your unique methods served by you. Selected two facts in this post are rather the very best I’ve ever had.

    Reply ↓
  141. Italian Furniture

    Just wish to say your article is as astounding. The clarity in your post is simply excellent and i could assume you are an expert on this subject. Well with your permission allow me to grab your RSS feed to keep updated with forthcoming post. Thanks a million and please keep up the rewarding work.

    Reply ↓
  142. Website Hosting

    I’m still learning from you, while I’m making my way to the top as well. I definitely liked reading all that is written on your site.Keep the stories coming. I enjoyed it!

    Reply ↓
  143. Berber Carpet

    I think other web site proprietors should take this website as an model, very clean and great user genial style and design, as well as the content. You are an expert in this topic!

    Reply ↓
  146. Case Law

    Just wish to say your article is as astonishing. The clearness in your post is simply cool and i could assume you’re an expert on this subject. Well with your permission allow me to grab your RSS feed to keep updated with forthcoming post. Thanks a million and please keep up the gratifying work.

    Reply ↓
  149. Kitchen Renovations

    Hiya, I am really glad I’ve found this info. Today bloggers publish only about gossips and web and this is actually frustrating. A good website with interesting content, that’s what I need. Thanks for keeping this web-site, I will be visiting it. Do you do newsletters? Cant find it.

    Reply ↓
  159. Kitchen Design

    I want to show some appreciation to the writer for bailing me out of this particular condition. After looking out through the the net and coming across advice that were not pleasant, I assumed my life was done. Existing without the presence of solutions to the difficulties you’ve resolved by way of the guideline is a critical case, and those that might have in a wrong way affected my entire career if I hadn’t come across your web site. Your good know-how and kindness in handling everything was vital. I am not sure what I would’ve done if I had not encountered such a solution like this. I can also at this moment relish my future. Thanks for your time so much for this reliable and amazing guide. I will not hesitate to recommend your blog post to any person who ought to have guidance about this issue.

    Reply ↓
  160. Diet Plans

    Great goods from you, man. I have understand your stuff previous to and you’re just extremely fantastic. I actually like what you have acquired here, really like what you’re saying and the way in which you say it. You make it enjoyable and you still care for to keep it smart. I can’t wait to read far more from you. This is really a terrific site.

    Reply ↓
  163. Computer Desk

    You can definitely see your expertise in the work you write. The arena hopes for even more passionate writers such as you who are not afraid to mention how they believe. At all times follow your heart.

    Reply ↓
  164. Hawaii Flights

    It is actually a nice and helpful piece of info. I am glad that you simply shared this helpful information with us. Please keep us up to date like this. Thanks for sharing.

    Reply ↓
  169. Computer Virus

    I precisely desired to appreciate you yet again. I am not sure the things that I would’ve created without those techniques contributed by you about this area of interest. It had become an absolute frustrating matter in my view, but observing this skilled tactic you handled the issue forced me to jump over joy. I am just happier for this assistance and even sincerely hope you are aware of a great job your are undertaking training the mediocre ones via your blog post. I am sure you haven’t encountered all of us.

    Reply ↓
  170. Home Repair

    I have to show my thanks to this writer just for bailing me out of this type of dilemma. As a result of exploring through the online world and finding solutions which were not powerful, I was thinking my entire life was over. Being alive devoid of the approaches to the difficulties you have fixed by means of your main short article is a critical case, and those which might have adversely damaged my entire career if I had not encountered your blog. Your main understanding and kindness in dealing with every item was excellent. I don’t know what I would have done if I hadn’t come across such a step like this. I can at this moment look forward to my future. Thanks for your time so much for this skilled and results-oriented help. I won’t think twice to recommend your web blog to anybody who wants and needs guide on this matter.

    Reply ↓
  171. Cancer Treatment

    I like the helpful info you provide in your articles. I’ll bookmark your weblog and check again here regularly. I’m quite sure I will learn many new stuff right here! Best of luck for the next!

    Reply ↓
  173. Classic Motorcycles

    excellent put up, very informative. I’m wondering why the opposite experts of this sector don’t realize this. You must continue your writing. I am confident, you have a great readers’ base already!

    Reply ↓
  174. Car Electronics

    Attractive section of content. I just stumbled upon your blog and in accession capital to assert that I acquire in fact enjoyed account your blog posts. Any way I will be subscribing to your augment and even I achievement you access consistently rapidly.

    Reply ↓
  175. Car Engine

    I have been surfing on-line greater than 3 hours these days, but I by no means discovered any interesting article like yours. It is beautiful value enough for me. In my opinion, if all site owners and bloggers made just right content as you did, the web shall be much more helpful than ever before.

    Reply ↓
  176. Domain Name

    Thank you for another informative website. The place else may I get that kind of info written in such a perfect means? I’ve a mission that I’m simply now operating on, and I’ve been at the look out for such info.

    Reply ↓
  178. Travertine Tile

    you’re truly a just right webmaster. The web site loading pace is amazing. It sort of feels that you are doing any unique trick. In addition, The contents are masterpiece. you’ve done a excellent task in this topic!

    Reply ↓
  179. samsung refrigerator reviews

    This site was… how do I say it? Relevant!! Finally I have found something that helped me. Kudos!|

    Reply ↓
  182. Gerri Koehnen

    Great – I should definitely pronounce, impressed with your web site. I had no trouble navigating through all the tabs and related information ended up being truly simple to do to access. I recently found what I hoped for before you know it at all. Reasonably unusual. Is likely to appreciate it for those who add forums or something, web site theme . a tones way for your customer to communicate. Nice task.

    Reply ↓
  186. rainbow seaperch

    This design is steller! You most certainly know how to keep a
    reader amused. Between your wit and your videos, I was almost moved to
    start my own blog (well, almost…HaHa!) Great job. I
    really enjoyed what you had to say, and more than that,
    how you presented it. Too cool!

    Reply ↓
  187. airport parking cheap

    Generally I don’t learn post on blogs, but I would like to say that this write-up very compelled me to take a look at and do so! Your writing taste has been amazed me. Thanks, very nice post.|

    Reply ↓
  188. www.match.com

    May I simply just say what a comfort to find an individual who really
    knows what they’re discussing online. You
    definitely know how to bring an issue to light and make
    it important. More people have to read this and understand this side
    of the story. I was surprised that you are not more popular given that
    you surely have the gift.

    Reply ↓

Leave a Reply to Michael Kors Coupons Cancel reply

Your email address will not be published. Required fields are marked *

*

code

This site uses Akismet to reduce spam. Learn how your comment data is processed.