Who is thinking about your customers, while you’re busy at your meetings?
Who is thinking about your customers, while you’re busy at your meetings ?
In life, it’s very easy to get busy for the sake of it and we must be clear about our time…. Please don’t get stuck in things that don’t serve any value to what you should be doing at your jobs and which adds no value to your customers.
I am reading a very interesting book about #Alan-Mullay, the man who turned ‘#Boeing’ around and later was asked by #Bill-Ford to join ‘#Ford-motor-company’ to turnaround ‘#Ford’
Alan, at ‘Boeing’ conducted weekly meetings and held very senior men accountable for what they needed to deliver. These meetings were based on numbers and actions that were to be taken in it’s review. He ruthlessly conducted these meetings and focused on deliverables only. He avoided political or personality issues to creep into these meetings and took side meetings on issues that required discussions.
This style served Alan Mullay to develop ‘Boeing’s most successful aeroplane 777 and also saw him pull the company through its worst losses post 9/11.
When Alan joined Ford, he noticed that there were too many meetings at the Detroit headquarters and within few weeks of his joining, he asked for all his senior managers to stop most if not all of their meetings! He advised them to have only one weekly meeting with him. Similar to what he had done at Boeing.
So, in short this blog is to convey that be in control, to organize your time. Do not create a culture of meetings, but create a culture to get closer to our customers.