The only difference between a Bad Day and a Good Day is your Attitude!
Yes, what you feel is what you see and many times our feeling can make us see things not in its true nature. Let me elaborate this a bit more to give a larger perspective.
For these past few weeks, I have been travelling extensively with my team to connect with our #dealers across all the states in #India. In these visits I got to see and meet with our dealers in a very close proximity . In one of my visits I met one particular dealer, who stood out in attitude and saw no hindrances when it came to approaching and satisfying the #customer. So in one region two dealers with the same circumstances had very different results. The dealer whose attitude was that of winning and getting it done was able to get it done and the other who was more focused on the hindrances, got more of it!
So in short, two of them had very very different experiences.. One had many of bad days and the other had many of good. The opportunity to both were common, products were the same but it was attitude that made all the difference of them having their good and bad days. The dealer with the great attitude was so vibrant with his goals and ambition that so much so while he was only appointed two months back, told me with confidence “Sir, next year at this time I will have you give me an award of being one of your largest dealer!” I was already impressed with the results of his two months performance. What he had sold in two months was perhaps equal to six months of other dealers average sales! I asked him with deep curiosity about how he did all this so well? And he started to explain it with great passion, the actions he had taken in developing a culture that was aimed to satisfy all our customers.
His explanation was simple, clear and very strategic. For a moment I felt as if I was speaking to a graduate #MBA student from one of our top universities. At the end of our conversation, I finally asked him about what he had done prior to taking our dealership and the answer totally shocked me and I am not making this up. He said” Sir, we used to sell medications earlier, we did distribution of all pharmaceutical products. And when Mr. #Modi got appointed, we felt within the family to diversify our business network into construction equipment and from our research we came to choose your company because of your products that we think are most competitively placed and therefore decided to approach your company for taking the dealership”
A man who was selling medications just three months back is now one of our fastest growing dealer in the #construction business…UNBELIEVABLE!!
From medication to selling a machine ….. I know this is a tough one to digest. But it’s true…
From the two dealer example that I spoke about above, he is the one with the right attitude (and that too without any particular experience about this industry) in contrast to the other dealer having a few years of experience of the industry.
This experience was truly an exceptional one for me and I am so moved by it that I felt I must share this with you all. So, in short an attitude can get you to become a top performing dealer while three months back one would not know abcd about the business…
In todays’s world if we need to learn about something then just tap into #Google or #YouTube. Our Prime Minister puts it so well, when he refers to #Google as Guru! Yes, knowledge is not just in class rooms anymore, it’s all on the net and just a few clicks away and thus available to each one of us and were we to have the right #attitude and #gratitude, we will have the success formula of having many good days ahead….
May each day of ours be great because we decide to make them wonderful. I know we can if we have the right #attitude. God bless!!!